Credits & Refunds
Park credit is money back on the account instead of back on the card — it keeps the guest coming back and keeps the revenue in the park.
Mockup — issuing credit here is simulated. Nothing is charged, refunded, or emailed.
Outstanding credit
$4,187
312 guests holding credit
Issued this season
$9,640
most from weather closures
Redeemed
$5,453
57% redemption rate
Card refunds
$1,102
▼ 38% since credit launched
Expiring in 30 days
$618
reminder email queued
Credit history
Every issue and redemption, with who did it
| Guest | Reason | Issued by | Date | Amount | Status |
|---|---|---|---|---|---|
| Karen Delgado | Storm closure — Jul 22Automatic | System | Jul 22 | $89.98 | Active |
| Mike Ferraro | Storm closure — Jul 22Automatic | System | Jul 22 | $139.96 | Redeemed |
| Dana Whitfield | Cabana double-booked | Donald M. | Jul 19 | $75.00 | Active |
| Sam Okafor | Lazy river closed for repair | Rachel B. | Jul 17 | $29.99 | Redeemed |
| Beth Nguyen | Goodwill — long gate line | Donald M. | Jul 14 | $20.00 | Active |
| Alan Whitcomb | Storm closure — Jul 8Automatic | System | Jul 8 | $49.99 | Expired |
Karen Delgado$89.98
ActiveJul 22
Mike Ferraro$139.96
RedeemedJul 22
Dana Whitfield$75.00
ActiveJul 19
Sam Okafor$29.99
RedeemedJul 17
Issue credit
Weather closure
Credit everyone who scanned in today, in one action
Scanned in today218 guests
Paid admission$7,412
Season passholders64 (no credit)
Credit to issue$7,412
Season passholders are skipped — their pass already covers the return visit.